1514 Eisenhower Place
Ann Arbor, MI 48108-3284
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Arbor Assays LLC was formed in July 2007 in Ann Arbor, Michigan by three scientists with over 50 years combined experience in designing, manufacturing, analyzing and shipping FDA regulated life science and clinical products worldwide. Two of the founders formerly worked at Abbott Labs Diagnostics Division, Kallestad Diagnostics, Sanofi Diagnostics, R&D Systems, then in 1992 founded Assay Designs, Inc. which grew from 2 part-time employees into a major worldwide supplier of immunoassay and detection kits which, in 2007, was acquired by another company. In founding Arbor Assays, we wanted to revive the spirit from 1992.
Arbor Assays’ company philosophy is to build the highest quality detection and immunoassay products for clinically important biomolecules. Our primary customer base is made up of pharmaceutical, clinical and wildlife scientists. We build robust immunoassay and enzyme activity kits to quantitate biomolecules in a variety of biological matrices. We delight in developing the most technically challenging assays! The thrill of building a kit that allows scientists to complete their research or facilitates the measurement of something not previously measurable is what drives us. And we are driven!
Quality is paramount to our success. Each kit receives up to 200 quality checks and is produced to rigorous standards; many calibrated to WHO or NIST reference materials. We will not follow the trend of other companies in contracting out services such as organic chemistry, peptide synthesis or polyclonal and monoclonal antibody production to the country providing the cheapest labor. The quality of the analytical measurement is proportional to the quality of the raw materials, so we rely on the outstanding suppliers we have worked with many years.
At Arbor Assays, responsive, professional customer service is a foundation that promotes the dedicated loyalty of our customers. We are committed to satisfying our customers’ research needs.
We passionately embrace a philosophy laid out by Mahatma Gandhi:
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”— Mahatma Gandhi
Arbor Assays is equally passionate about conducting business in an environmentally responsible manner and giving back to the community. We use recycled products and recycle our own materials wherever possible, and donate a substantial portion of profits to charity, and donate our own time through volunteerism, every year.